Privacy Policy
Last updated: March 2026
1. Who We Are
Party Isla ("we", "us", "our") operates the website partyisla.com, a ticket marketplace for nightlife events in Mallorca and Ibiza. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Information We Collect
We may collect the following types of information:
- Personal data you provide: name, email address, phone number when you purchase tickets or contact us.
- Payment data: processed securely by our payment partner FourVenues. We do not store credit card details.
- Usage data: pages visited, browser type, device type, referring URL, collected via analytics tools.
- Cookies: small text files stored on your device to improve your experience (see section 6).
3. How We Use Your Information
- To process and deliver your ticket purchases.
- To send order confirmations and ticket-related communications.
- To respond to your enquiries via the contact form.
- To improve our website and services.
- To comply with legal obligations.
4. Legal Basis for Processing
We process your data based on: (a) contractual necessity (ticket purchases), (b) your consent (marketing communications), (c) our legitimate interests (website improvement and security), or (d) legal obligations.
5. Data Sharing
We do not sell your personal data. We may share data with:
- FourVenues: our ticketing platform partner, to process ticket orders.
- Event organisers: your name and ticket details for entry verification.
- Service providers: hosting, analytics, and email services that help us operate the website.
6. Cookies
We use cookies to:
- Remember your theme preference (dark/light mode).
- Remember your language and currency settings.
- Analyse website traffic (anonymous, aggregated data).
You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
7. Data Retention
We retain personal data only for as long as necessary for the purposes outlined above, or as required by law. Order data is retained for the duration required by tax and accounting regulations.
8. Your Rights
Under the GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with a supervisory authority.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Contact Us
For any privacy-related questions or to exercise your rights, please contact us at support@partyisla.com or use our contact form.